FAQs

General QuestionsSeller QuestionsBuyer Questions

General Questions

What are Kansas Speedway PASS Rights?
If you purchase PASS Rights from a current season ticket holder, you become the new season ticket holder for those exact seats for all future seasons. The Ticket Office will invoice you for the season tickets each year for as long as you continue to purchase the season tickets. The previous season ticket holder will no longer have any rights to those seats. The listing price is ONLY for the PASS Rights and does not include the price of tickets. Read More about PASS Rights.
Who sets the prices for the listings?
The price of each listing is set by the seller at whatever amount the seller chooses. A buyer can submit an offer at whatever amount the buyer is willing to pay for the listing. If the seller accepts the buyer's offer, then we will proceed with the transfer based on the agreed price. If the seller does not accept the offer, then the seller can submit a counter offer to the buyer. The counter offer helps the buyer determine their next offer amount.
How long does it normally take to complete a PASS Rights transfer?
It normally takes about 2 weeks to complete a PASS Rights transfer. This time may vary depending on how quickly we receive payment from the buyer and how quickly the buyer and seller return the transfer paperwork.
Why does each offer expire after 48 hours?
The seller has 48 hours to respond to each offer in order to ensure that buyers receive a quick response to their offer. If a seller allows multiple offers to expire, then the listing will be removed from the website.
What time zone is used to determine the expiration time for an offer?
Central Time Zone.

Seller Questions

How long will my listing be available for sale on the Marketplace?
You may keep your listing for sale on the Marketplace as long as you still own the PASS rights. Each new listing is set to automatically expire after 180 days but sellers may renew the listing at any time for an additional 180 days.
Why would I sell my PASS Rights on the Marketplace?
If you are unable to renew your season tickets next season, you can sell your PASS Rights on the marketplace and receive the proceeds from the sale rather than just forfeiting your PASS Rights to the Ticket Office. You can also upgrade your seats if you sell your current PASS Rights and purchase new PASS Rights.
What if I want to split up my seats for sale?
If you wish to split up your seats for sale, you should create separate listings and make a note within each listing that the adjacent seat location is available in Listing #XXXX.
How do I contact a buyer?
The Marketplace provides a message center for buyers and sellers to communicate about listings. All negotiations are private and anonymous so no contact information is allowed to be shared.
What are the seller process and seller fees?
To read about the seller process and seller fees, click here- How To Sell.

Buyer Questions

Why would I buy PASS Rights on the Marketplace?
In order to purchase season tickets for some of the best seating areas, you are required to purchase PASS Rights (Preferred Access Speedway Seating Rights), but the Ticket Office is sold out for most seats. If you want to become a season ticket holder, you can purchase PASS Rights from a current season ticket holder and become the new season ticket holder for those exact seats for all future seasons.
What happens if the transfer is not completed for some reason?
If your transfer cannot be completed for some reason, we will send you a full refund.
What if I do not want to purchase all the seats in a listing?
If you do not want to purchase all the seats in a listing, please send a message to the seller by clicking on the envelope icon next to the listing in the marketplace with your proposed offer amount and the seats you would like to purchase. If the seller agrees, then they can create a separate listing for the seats you wish to purchase.
How can I contact a seller about their listing?
The Marketplace provides a message center for buyers and sellers to communicate about listings. All negotiations are private and anonymous so no contact information is allowed to be shared.
What is the buyer process and buyer fees?
To read about the buyer process and buyer fees, click here- How To Buy.
Copyright © 2018 STR Marketplace, LLC. All Rights Reserved. Use of the Kansas Speedway Transfer Marketplace signifies your agreement to the User Agreement and Privacy Policy.